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Remote Monitoring & Management

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About RMM

From malware to phishing, denial-of-service attacks to drive-by downloads, businesses face daunting security challenges that pose truly frightening fiscal threats.

We know that your customers rely on your business to run like clockwork. With Remote Monitoring and Management through NCS, you can rest easy knowing you're taking a proactive approach to protecting your technology assets.

RMM is a service provided by NCS that allows us to remotely and proactively monitor your networks and computers. This allows us to:
  • Track network and device health
  • Automate scheduled maintenance tasks
  • Create repair tickets if problems arise
  • Supply you with activity reports and data
RMM provides multiple layers of security, including: best-in-class antivirus, web protection, device discovery, network monitoring tools, and backup and recovery—to help protect businesses from all angles. It also includes data breach risk intelligence to help you prioritize your security efforts around at-risk data.

Program Advantages

We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your revenue generating services. Building a program that relies on 24/7/365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive approach, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of managing a computer network.

Program advantages include:
  • Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure and dramatically increase mean time to resolution getting your employees back to work.
  • Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
  • Eliminating Emergency Downtime: Regular overview with a combination of monitoring and management, we work extensively to reduce or eliminate where possible emergency outages which causes.
Together, we can leverage the power of technology to keep your company running like clockwork.

Contact us today to get a free quote.